ISO 9001:2015 Quality Management System
Since 1967, Netaş has been contributing to Turkey’s digital transformation by developing end-to-end information and communication technology infrastructures tailored to various sectors in Turkey and the surrounding region. The company operates under three main business units:
Information Technologies:
Netaş collaborates with global leaders to offer the most advanced solutions in the field of information technologies. Its wide range of services spans from cloud computing to data analytics, from cybersecurity to mission-critical services.
With a commitment to supporting Turkey’s technological independence, Netaş produced the country’s first locally manufactured server and continues to expand its product portfolio through a domestic production strategy, offering customers high quality and reliability.
Communication Technologies:
Netaş is ready for Turkey’s 5G transformation with local production! By providing domestically manufactured hardware for telecom operators, the company addresses the industry’s critical needs. With its next-generation base stations, Netaş strengthens Turkey’s 5G infrastructure and offers operators cutting-edge solutions through its local production capabilities. Key products include:
- Next-generation base stations
- Microwave transmission products
- Rectifier units
- Smart lithium-ion batteries
- Direct current power supplies
- Netaş Cloud Server
With years of preparation for 5G, Netaş contributes to Turkey’s 5G ecosystem through local production and delivers 5G-ready infrastructure solutions to telecom operators.
Consumer Technologies:
Through its nubia-branded smartphones, Netaş brings the power of 5G to everyone. Offering world-class connection speeds, outstanding performance, and innovative features that elevate the mobile experience, nubia smartphones are available through telecom operators, retail chains, online marketplaces, and Netaş’s e-commerce platform, zteshop.com.tr.
Netaş ArGe and BDH
- Netaş ArGe: Develops critical telecommunications projects for Turkey’s defense industry, while also offering hardware, software, and embedded design solutions for the public and private sectors. In addition to production, the Orhanlı facility provides military-grade hardware testing services.
- BDH: With a nationwide service network across 81 provinces, BDH delivers after-sales support and technical services. As a Regional Hardware Support Center for various global manufacturers, it provides international-level technical services.
Since 1973, Netaş has been listed on Borsa Istanbul and continues to operate with the vision of becoming a leading technology company in both the national and international markets through its technology investments and local production capabilities.
Vision
Being the leading technology company shaping the future in our country and region.
Mission
Offering the most innovative information and communication technologies for the benefit of private & public corporations, defence industry and consumers.
Milestones
1967
Netaş was established with the partnership agreement made between PTT and Northern Electric.
1973
Turkey first R&D in the field of telecommunication was established.
1993
Public offering of 23% percent of the shares in the Istanbul Stock Exchange.
2007
Nortel Global High Technology Development and Solution Center was established.
2008
“R&D Center” status was obtained under the law.
2010
%53,13 of Nortel’s shares was purchased by OEP RHEA Turkey Technology BV.
2017
The world telecommunications technologies giant ZTE, acquired 48.04 percent of Netaş.
Our Values
Senior Management Members
Sinan Dumlu
Chief Executive Officer
Börgehan Köksal
Chief Corporate Affairs Officer (CCAO) – Executive Committee Member
Burhan Metin
Executive Committee Member – Public & Defense
Ersin Öztürk
General Manager, R&D & Executive Committee Member
Selda Parın
Enterprise Business Unit General Manager & Executive Committee Member
Koray Otyam
BDH General Manager & Executive Committee Member
Gülden Erşan
Executive Committee Member – Human Resources
Levent Mutlu
Executive Committee Member – Public & Defense
Zeynep Boz
Executive Committee Member – Finance
Mei Bowen
Chief Operations Officer (COO) – Executive Committee & Board Member
Dr. Xi Guang Qing
Chief Technology Officer (CTO) – Executive Committee Member
COMPLIANCE PRACTICES AT NETAŞ
Reliable Business Partner
- As Netaş, one of our main goals is to be a reliable business partner for our customers. We are committed to providing our customers with secure and high-quality telecommunications equipment, while acting in a manner that is fair, transparent and thruthful, both in our business relationships and as part of our corporate identity.
- In this direction, as a company, we closely follow our main shareholder ZTE Corporation’s (ZTE) export compliance policies and processes without compromise.
- In order to turn compliance into a competitive business advantage, ZTE continues to work with the aim of establishing an efficient and organized compliance control plan and establishing a first-class compliance management system in the industry by integrating the compliance plan into all business processes.
- ZTE has partnered with leading law firms and consultants; in accordance with the eight elements of the Export Compliance Program (ECP) published by BIS, a compliance structure has been established in accordance with the corporate governance standards and rules included in the ISO 37000 Governance of Organizations Guidance.
- ZTE has also put into use world-leading compliance-related management tools and tracking systems, such as SAP Global Trade Services (SAP GTS), for the classification of all items, sanctioned controls and the management of its warehouses at the global level.
- As Netaş, one of our important missions is to become the reference point of Export Control Compliance processes among Turkish companies. For this purpose, we established our own Compliance Department at Netaş in 2018 and appointed a Chief Compliance Officer reporting to the Board of Directors.
Strong Export Compliance Program
- Under the leadership of ZTE, we implemented a strong Export Compliance Program for Netaş and its subsidiaries, and established the necessary control points for the effective implementation of this program. As stated in our Compliance Policy, we commit not to enter into a business relationship with any sanctioned country or third party. For this purpose, we systematically monitor and control all our transactions in order not to enter into any business relationship with sanctioned countries/persons, by using the SAP GTS module.
- The main purpose of having a strong Export Compliance Program is to minimize or even eliminate the risk of violations in export compliance issues within the company, to act in accordance with national and international laws and regulations, to increase the awareness of employees especially in the field of export compliance and to have a systematic compliance mechanism.
- Promoting a compliance environment
- Identifying preventable risks within the company
- Regular evaluations
- Establishing processes for defining the jurisdiction, classification and determination of exportability, including re-export
- Regularly raising general awareness and providing unit-specific export compliance training
- Record keeping procedures meet regulatory requirements
- Relevant employees follow the appropriate procedure
- Audits are organized to reflect changes in legislation
- Inspections meet regular expectations and cover all units
- Anonymous reporting mechanisms are available
- Establishing processes for investigations
- Export Compliance Manual reflects current regulations
- Establishing processes for reviewing and updating the guide
Brand Policies
Our Quality Policy
EHS Report
Customer Satisfaction Policy
Information Security Policy
Business Continuity Policy
Export Compliance
Anti-Bribery and Anti-Corruption Policy
Code of Ethical Business Conduct
Human Rights Policy
Our Quality Policy
In line with our vision, to provide continuity of the data-based quality management system built according to standards, aiming ‘excellency’ to create the highest value to our customers through continuous improvements is our main purpose.
‘Excellency’ through continuous improvement is the responsibility of all Netaş/Netaş Informatics employees.
EHS Report
OUR PURPOSE
Our purpose is to carry our leadership in information and communication industry in Turkey to environment, health and safety fields, and to be one of the leading companies of global information industry with everything we do in the field of Environment, Health and Safety (EHS).
Our primary approaches to fulfill this purpose are:
PARTICIPATION
We will maintain our Environment, Health and Safety (EHS) Program, which we implement as a team, with active participation from our employees, suppliers, distribution channels and customers.
LEADERSHIP
We will continue our duty as the leader of our industry by preventing pollution in all our activities, products and services; bringing creative solutions to environment, occupational health and safety issues; minimizing the effects of greenhouse gas emission generated as a result of our operations on the global warming, protecting our water resources; and by contributing to raising awareness for environment, health and safety issues.
MANAGEMENT
In all our activities, our decisions will be based on identifying and assessing EHS risks, ensuring a safe and healthy working environment that prevents the occurrence of injuries, occupational accidents and occupational diseases and preventing potential hazards and EHS risks by establishing objectives and programs with the consultation and participation of our employees and employee representatives.
LEGAL PRACTICES
Our company is committed to adhering to all legal and regulatory obligations, and we strive to contribute to their continuous improvement.
RESPONSIBILITY
Within the framework of this policy, it is the underlying responsibility of all Netaş and Netaş Bilişim Teknolojileri employees to implement the EHS Program, to control program efficiency and to provide continuous review and improvement.
Customer Satisfaction Policy
We made it our principle to solve customer requests in a clear, transparent, reliable and customer-focused manner. We evaluate every complaint received objectively, carefully and fastidiously providing legally compliant solutions. We apply permanent improvements to our systems and processes according to the complaints and suggestions.
Our customers are our driving force.
It is the main responsibility of all Netaş/Netaş Information Technologies employees to provide customer satisfaction through continuous improvements.
Information Security Policy
Our goal is;
To be among the pioneering companies in ‘Information Security’ in Turkey and the world through the adoption and application of information security policies and standards that support us in reaching our achievement goals, by all our employees and protecting our digital information assets.
Our approach;
- We commit to documenting and continuously improving our information security management system to comply with the requirements of ISO 27001:2013 standard.
- Complying with all legal legislations and contracts,
- Protecting the confidentiality of critical data regarding our products and services like strategic goals, supply resources, customer and employee information,
- Building information security processes based on the protection of confidentiality, integrity and accessibility of information, providing sustainability in protecting the security level through the work flows and procedures
- Timely identification of and immediate response to information security violations,
- Working to increase awareness of all our employees and business partners in our ecosystem in information security,
- Taking proactive measures by performing risk analyses against changing and improving information security threats
Netaş/Netaş Informatics;
- Provides complete compliance to the relevant legislation and the requirements of customer contracts with the business continuity management system
- Takes all necessary measures to protect the safety of life in extraordinary circumstances threatening human life.
- Makes, tests and updates plans to be prepared for emergencies and minimize service breakdown.
- In case of an emergency, takes measures to protect the benefits of its stakeholders and the reputation of the institution and to minimize damage.
- Provides the necessary resources required to provide the continuity of critical business processes and services, to bring them back to normal in the planned period of time and according to priorities after breakdown.
- Carries out the necessary work, especially trainings and drills, to implement the business continuity management system to the corporate culture, increase the awareness of employees and ensure participation.
- Continues to review and improve the business continuity management system.
Business Continuity Policy
Netaş/Netaş Informatics;
- Provides complete compliance to the relevant legislation and the requirements of customer contracts with the business continuity management system
- Takes all necessary measures to protect the safety of life in extraordinary circumstances threatening human life.
- Makes, tests and updates plans to be prepared for emergencies and minimize service breakdown.
- In case of an emergency, takes measures to protect the benefits of its stakeholders and the reputation of the institution and to minimize the damage.
- Provides the necessary resources required to provide the continuity of critical business processes and services, to bring them back to normal in the planned period of time and according to priorities after breakdown.
- Carries out the necessary work, especially trainings and drills, to implement the business continuity management system to the corporate culture, increase the awareness of employees and ensure participation.
- Continues to review and improve the business continuity management system.
Export Compliance
You may read the Netaş Export Control Compliance Policy by clicking here.
Anti-Bribery and Anti-Corruption Policy
You may reach Netaş Anti-Bribery and Anti-Corruption Policy document by clicking here.
Code of Ethical Business Conduct
You may read the Netaş Code of Ethical Business Conduct by clicking here.
Human Rights Policy
You may read the Netaş Human Rights Policy by clicking here.
Certificates
ISO 10002:2018 Customer Satisfaction Management System
ISO/IEC 27001:2022 Information Security Management System
ISO 22301:2019 Business Continuity Management System
ISO 15504 Software Process Improvement Capability Determination
AS9100 Aerospace QMS Certificate
Yenişehir Mahallesi Osmanlı Bulvarı Aeropark Sitesi B Blok No:11B İç Kapı No:40 PENDİK/İSTANBUL
All Rights Reserved – © Netaş Telekomünikasyon A.Ş. 2020